Medical Office Management

Catalog description

This course addresses the intricacies of managing a medical office and the core knowledge needed of a medical office manager. Students will gain knowledge in regulatory compliance; personnel and front office management; staffing models; coaching and mentoring of staff; concepts of marketing using websites, social medical, and branding; conducting meetings; working with suppliers and service contracts; financial management and operating budgets; creating and maintaining office policies and procedures; risk management; patient satisfaction; healthcare reform; and health information technology.