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Metropolitan Community College Area · 4.5 credits · UGRD

Students discuss fundamentals of high-quality customer service in the food and beverage industry. Topics include effective interpersonal communication, teamwork, time-management, and product knowledge. Students also explore techniques in menu planning and marketing strategies implemented to gain target audiences awareness. Students demonstrate these concepts and skills in a guest-centered lab.
Fall 2026 · 2 sections
| Section | Days & time | Location | Instructor |
|---|---|---|---|
| 4AClass #405248-CULI-1460-4A | Monday, Wednesday 9:00 AM - 9:55 AM Fort Bldg 023 120B (On Campus)Monday, Wednesday 9:00 AM - 9:55 AM 10:30 AM - 2:00 PM Fort Bldg 022 Ica 103 (Laboratory)Sep 9 – Nov 23 | Fort Bldg 023 120BFort Bldg 022 Ica 103 | Lauren M. Balak |
| 4BClass #405249-CULI-1460-4B |
| Tuesday, Thursday 9:00 AM - 9:55 AM Fort Bldg 023 120B (On Campus)Tuesday, Thursday 9:00 AM - 9:55 AM 10:30 AM - 2:00 PM Fort Bldg 022 Ica 103 (Laboratory)Sep 8 – Nov 19 |
| Fort Bldg 023 120BFort Bldg 022 Ica 103 |
| Lauren M. Balak |