GEN 735

Crisis & Interventions

Marian University-Ancilla · UGRD · Fall 2026

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Students will study situational procedures and techniques necessary in defusing situations identified as crises. Students will work on further developing skills to evaluate crisis experiences by combining active listening with an understanding of crisis patterns. Through class activities, such as case studies, with comparative and visual analyses, students learn how to work through difficult emotional, social, and health crises. Students will also assess forms of interventions thru readings and share perspectives through peer discussion on related topics. Some topics will include intervention models and strategies; system crisis intervention; collaboration; countertransference; secondary traumatic stress disorder and vicarious trauma; burnout prevention; and referral resources. Students will also examine and learn how cultural diversity impacts crisis responses and how to deal effectively with diverse populations. This course is only offered thru the MAP program.

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Class #marian_ancilla-0735Fall 2026UGRD3.00 credits
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