Conflict Management in Complex Adaptive Systems

Catalog description

This course will explore what conflict is and how it is identified. Understanding the reactions to and the behaviors of conflict will allow the student to explore strategic options to better manage their own conflict as well as those who work with or for them. This course will help the adult learner understand what a conflict competent organization with a working action plan. The course will utilize research, inquiries, videos and case studies to help the student apply the principles of a conflict competent leader.