YPRO 7019

CMS DTAC & DPAC Overview

Louisiana Delta Community College · UGRD · Fall 2026

1 section

Catalog description

This course provides instruction on the fundamental Case and Contact Management System (CCMS) navigation and utilization to better serve customers. CCMS is used to manage DTAC (Dealer Technical Assistance Center) and DPAC (Dealer Parts Assistance Center) cases.

Sections

Current meeting, instructor, credit, and enrollment details

Updated 4 hours ago

001

Availability not recently verified

Class #louisiana_delta-1322Fall 2026UGRD1 credits

Days & times: No scheduled meeting time
Meeting dates: —
Location: —
Instructor: Staff

Class numbers and section codes come from the registrar.

Spot missing or incorrect course data?