BASIC QUALITY TOOLS AND APPLICATIONS

Catalog description

This course introduces basic quality tools and application techniques widely used in business and industry. Basic statistical processes control methods and quality improvements tools: histogram, Pareto charts, cause and effect analysis, scatter plots, and control charts for variable and attribute data and the interpretation for process capability and probability of occurrences analysis are covered. Quality problem root-cause analysis for corrective actions is discussed. Laboratory required. (A special fee will be assessed.)