Leading and Managing Teams

Catalog description

A hands-on course about how to build and manage teams that can succeed in today's increasingly complex workplace. Topics to be addressed include developing an effective communication style; building trust and resolving conflict; establishing roles and structures; setting performance metrics and fostering a climate of accountability; managing differences; aligning individual and team goals; coaching; securing resources; and managing expectations of senior executives. Pre-requisite of GBA 512 is required.