Case Management

Catalog description

This course will address the concept of case management as a mechanism used by human service systems to enable consumer access to the services provided as part of an agency’s or organization’s function. The case management concept will be discussed in relation to the history of social and human services development across various organizations, conditions and groups of people. The seven phases of case management will be included and discussed from various perspectives. Theories skills and techniques will be identified and practiced in relation to the seven components. Case management will be discussed in relation to social welfare and health care policies developed in the 1960s through present day legislation.