HSER 415
Case Management Practice in Human Services
Liberty University · UGRD · Fall 2026
Catalog description
The purpose of this course is to prepare students for work in human services serving a variety of population groups. The focus is on developing practical skills, communication and intervention techniques, training students in the case management process from intake and assessment to referrals and termination. Students will examine the dynamics of clients, agency, and the self as the representative and provider of services. The course will help students understand the complex aspects of human services practice when interacting with diverse clients. The student will be challenged to identify their own beliefs about the role of helping others in a professional context, to develop an approach that reflects ethical standards of the profession and an integration with biblical thought.
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