Quality Concepts and Techniques

Catalog description

This course introduces the basic concepts, tools, and techniques of quality control. Students will be introduced to the qualitative and quantitative concepts of total quality management (TQM), including Six Sigma. They will learn the fundamentals of statistics and probability including measures of central tendency and dispersion, normality, continuous and discrete probability distributions. Statistical process control (SPC), gage error studies, control charting techniques, and acceptance sampling methods will be studied to help determine if a manufacturing process is in control.