Conflict Management

Catalog description

This course will help students develop the skills necessary to foster effective conflict management in personal and professional contexts. Students will explore behavioral theories and research relevant to relational conflict management, identify causes and types of conflict, recognize dysfunctional patterns in relationships, distinguish, and apply effective and appropriate conflict management approaches and strategies, and explain strategies that assist in preventing and minimizing conflict such as anger management techniques. The course will emphasize communication strategies, skills and tools that foster effective conflict management to foster and sustain nurturing interpersonal relationships in all facets of life. Although it is not a prerequisite for this course, students will benefit from having taken either COMM 1000 Effective Public Speaking or COMM 1100 Effective Interpersonal Communication prior to taking this course.