BMRT 36415

CUSTOMER SERVICE

Kent State University · UGRD · Fall 2026

1 section

Catalog description

Analysis and definition of customer satisfaction with an emphasis on quality customer service that includes techniques for assessing company service efforts and developing customer satisfaction programs.

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Class #kent_kent-BMRT36415Fall 2026UGRD3 credits

Days & times: No scheduled meeting time
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Instructor: Staff

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