Omnichannel Retailing

Catalog description

This course introduces omnichannel retailing, a strategy for providing a seamless, consistent customer experience across all retail channels. Various types of retail strategies will be explored, which may include critical retail determinants of management of merchandise assortments, planning systems, store management and buying, pricing, finances, and brand strategies. Emphasis is placed on understanding target audience, marketing channels, brand management, market trends, innovation and digital technology integration in retailing.