Performance Improvement & Needs Assessment

Catalog description

This course provides an overview of the emerging field of human performance technology (HPT). Performance issues can be found in any setting where individuals work toward a common goal in an organization such as corporate, military, and educational settings. Students complete a semester-long collaborative HPT project in which they conduct a needs assessment, identifying gaps between ideal and actual performance status. Students also analyze the causes of performance gaps, environmental issues, and causal influences to determine appropriate interventions. They recommend appropriate interventions to address identified gaps.