Project Management - Project Quality Management

Catalog description

This competency unit equips project managers with the fundamental knowledge and mastery skills required to construct a quality plan for a project, assess change requests to assure continued project viability, and evaluate project outcomes. Topics include quality planning, quality assurance, quality control, and quality improvement. Participants will learn to maintain positive relationships with all parties after the resolution of a quality issue and recognize when to involve higher authorities in quality management decisions. This ensures that the project outcomes are of high quality and meet the expectations of all stakeholders.