Professional Studies - Communication in the Workplace

Catalog description

This course presents an overview of communication dynamics in the modern increasingly complex, diverse and dispersed modern workplace. Course content and activities will explore the various task, relational and identity dynamics that generate effective communication across a variety of different workplace relationships and situations. Special consideration will be given to understanding the influence of workplace power dynamics/hierarchies, communication technologies, identities, and cultural differences in delivering effective interpersonal, small group, written and presentation messages. Course activities will help emerging professionals recognize how to leverage their daily communication at work to earn trust, build productive working relationships, and organize collaborative work processes to achieve workplace goals.