BUS 110Principles of Customer Service

Joliet Junior College · 3.0 credits · UGRD

Catalog

This course is designed to help students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention, actively participate as a member of a team, and develop time management skills.

Recent sections

Fall 2026 · 3 sections

Section	Days & time	Location	Instructor
SectionClass #08641	Time not publishedAug 24 – Oct 18	Internet Based Course WEB	Esquivel, Anne E.
Section notes: Instructional method: Online
SectionClass #08642

SectionClass #10351	Tu Th · 9:30 – 10:45 AMTh · 7:45 – 9:45 AMAug 24 – Dec 18	T Building 2070	Esquivel, Anne E.
Section notes: Instructional method: Lecture; Final Exam