BUS 110
Principles of Customer Service
Joliet Junior College · UGRD · Fall 2026
3 sections3 open now
Catalog description
This course is designed to help students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention, actively participate as a member of a team, and develop time management skills.
Sections
Current meeting, instructor, credit, and enrollment details
Section
2 openSeats: 26/28 seats Last recorded: Aug 15, 2026, 4:58 PMClass #08641Fall 2026UGRD3.0 credits
2 available26 enrolled28 capacity0 waitlist
- Days & times
- No scheduled meeting time
- Meeting dates
- Aug 24 – Oct 18
- Location
- Internet Based Course WEB
- Instructor
- Esquivel, Anne E.
Section notes
Instructional method: Online
Details checked 4 hours agoSeats checked 4 hours ago
Section
23 openSeats: 5/28 seats Last recorded: Aug 15, 2026, 4:58 PMClass #08642Fall 2026UGRD3.0 credits
23 available5 enrolled28 capacity0 waitlist
- Days & times
- No scheduled meeting time
- Meeting dates
- Oct 19 – Dec 13
- Location
- Internet Based Course WEB
- Instructor
- Esquivel, Anne E.
Section notes
Instructional method: Online
Details checked 4 hours agoSeats checked 4 hours ago
Section
23 openSeats: 5/28 seats Last recorded: Aug 15, 2026, 4:58 PMClass #10351Fall 2026UGRD3.0 credits
23 available5 enrolled28 capacity0 waitlist
- Days & times
- Th · 7:45 – 9:45 AM
- Meeting dates
- Aug 24 – Dec 18
- Location
- T Building 2070
- Instructor
- Esquivel, Anne E.
Section notes
Instructional method: Lecture; Final Exam
Details checked 4 hours agoSeats checked 4 hours ago
Class numbers and section codes come from the registrar.
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