GEN 264
Strategic Issues and Integrated Leadership in Hospitality
Johnson & Wales University-Online · UGRD · Fall 2026
Catalog description
This advanced concentration course examines the most pressing and complex challenges shaping the global hospitality industry today. Designed as a culminating experience, the course integrates contemporary business theory, practitioner insights, and applied research to explore strategic issues across financial management, legal and ethical frameworks, reputation and crisis management, human capital strategy, and global market dynamics. Through the lens of integrated leadership, students evaluate real-world scenarios, synthesize knowledge from previous coursework, and develop actionable, future-focused strategies. Emphasizing the practitioner-scholar model, this course prepares students to lead with clarity, innovation and resilience in an evolving hospitality landscape.
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