GEN 324

Consumer Behavior

Johnson & Wales University-Charlotte · UGRD · Fall 2026

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Consumer behavior is a social science that applies sociology, psychology and marketing to examine the motivations and influences of purchase behavior. Students examine the various facets of the consumer decision process, including need recognition, consideration, conversion, purchase and post-purchase evaluation and digital aspects of the consumer decision journey.

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Class #johnson_and_wales_charlotte-0324Fall 2026UGRD3 credits
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