GEN 218

Quality Improvement in Healthcare Organizations

Johnson & Wales University-Charlotte · UGRD · Fall 2026

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Quality improvement in healthcare is designed to improve patient safety, patient-reported outcomes, and overall health equity among patient populations. Students in this course learn about the history of quality improvement and how this movement significantly changed the healthcare landscape in the United States during the past few decades. This course also covers methods for measuring, managing and improving the quality of healthcare. Students learn the principles of quality improvement and how to apply these principles in practical healthcare settings. This course focuses on current reform efforts focused on use of performance measures, quality reporting, and incentives as a way to improve quality across the healthcare system.

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Class #johnson_and_wales_charlotte-0218Fall 2026UGRD3 credits
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