Usability and User Experience

Catalog description

This course provides a theoretical and practical study of the principles, techniques and tools of user experience (UX) in technical communication, including user and task analysis, iterative and human-centered design, and usability testing. Students will research audience needs, define content needs, consider issues of inclusion and accessibility, design and plan usability and UX evaluations, conduct tests, analyze test data, draft prototypes, and prepare reports.