ITSP 134IT Support Essentials II

Ivy Tech Community College · 2 credits · UGRD

Catalog

PREREQUISITES: INFM 109 Informatics Fundamentals or CSCI 101 Computer Science I or SDEV 120 Computing Logic. COREQUISITES: INFM 109 Informatics Fundamentals or CSCI 101 Computer Science I or SDEV 120 Computing Logic. CATALOG DESCRIPTION: Delivers the necessary competencies with hands-on experience in the lab for an entry-level Information Technology professional. Students will have the knowledge to install software on PCs and mobile devices for end users. Understand the basics of security forensics. Properly and safely diagnose, resolve, and document common software issues. Apply troubleshooting skills and provide appropriate customer support and understand operational procedures and best practices.

Recent sections

Fall 2026 · 30 sections

Section	Days & time	Location	Instructor
20408Class #20408	We · 6:00 – 8:00 PM2026-10-28 - 2026-12-16	Richmond / Richmond Virtual / I1VIRT VIRTUAL	Shawl, Darrell J
20408 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

20591Class #20591	Tu Th · 6:00 – 8:50 PM2026-10-27 - 2026-12-17	Lafayette / Ivy Hall / IVY 2176	TBA
20591 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Traditional

21117Class #21117	Mo We · 1:00 – 3:50 PM2026-10-26 - 2026-12-16	Fort Wayne / Coliseum Campus / FWCCC CC2356	Martin, Andrew
21117 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

21120Class #21120	Mo We · 1:00 – 3:50 PM2026-10-26 - 2026-12-16	Fort Wayne / Steel Dynamics Busse Tech Cent / FWNSD VIRTUAL	Martin, Andrew
21120 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

21123Class #21123	Tu Th · 6:00 – 8:50 PM2026-10-27 - 2026-12-17	Fort Wayne / Steel Dynamics Busse Tech Cent / FWNSD VIRTUAL	Contino, Michael Wayne
21123 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

21163Class #21163	Mo We · 1:00 – 3:50 PM2026-10-26 - 2026-12-16	Kosciusko County / Warsaw Campus / WARMC VIRTUAL	Martin, Andrew M
21163 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

21320Class #21320	Tu Th · 6:00 – 8:45 PM2026-08-25 - 2026-10-15	Lake County(Gary/E Chic/Crown) / Virtual Courses Lake County / INTA6V VIRTUAL	Senou, Olohu Togni Marie-Claret
21320 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

21689Class #21689	Tu Th · 8:00 – 10:45 AM2026-10-27 - 2026-12-17	Lake County(Gary/E Chic/Crown) / Arts/Sciences-35th & Broadway / IVIUNW 3071	Hodges, Norval D
21689 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere

22363Class #22363	Mo We · 9:00 – 11:50 AM2026-10-26 - 2026-12-16	Hamilton County / Noblesville/Hamilton County / NOBLE 250	Gray, Christopher
22363 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

24169Class #24169	Tu Th · 6:00 – 8:50 PM2026-10-27 - 2026-12-17	Lawrenceburg / Lawrenceburg Lakefront / LAWMA 2375	Frankenstein, Martin E
24169 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

26989Class #26989	Time not published2026-10-26 - 2026-12-20	Online Only Classes (IvyOnline) / Internet Course / WWW	TBA
26989 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Online Only

27361Class #27361	We · 1:00 – 2:50 PM2026-10-26 - 2026-12-202026-10-28 - 2026-12-16	Marion (Grant County) / Internet Course / WWWMarion (Grant County) / Ivy Tech Marion / MAR1 251	Dunham, David Christopher
27361 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere

28452Class #28452	Mo We · 9:00 – 11:45 AM2026-10-26 - 2026-12-16	Sellersburg / Ogle Hall / OGLE 158A	Van Fleet, Roger Leon
28452 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

28874Class #28874	Tu Th · 6:00 – 8:50 PM2026-10-27 - 2026-12-17	South Bend/Elkhart / Virtual South Bend / VRTSB NOROOM	Replogle, Carrie A
28874 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

28957Class #28957	Tu Th · 9:00 – 11:50 AM2026-10-27 - 2026-12-17	South Bend/Elkhart / South Bend Main Building / SBMAI 203	Wesselman, Charles E
28957 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

29658Class #29658	Th · 1:00 – 3:50 PM2026-10-29 - 2026-12-17	Bloomington / Main Campus / MAIN B214	Stevens, Roger D
29658 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere

30239Class #30239	Tu Th · 11:00 AM – 12:15 PM2026-10-26 - 2026-12-202026-10-27 - 2026-12-17	Terre Haute / Internet Crse Terre Haute / INTG1 INTNETTerre Haute / Center for Info Technology / CIT H216	Knoblett, Caleb P
30239 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

30089Class #30089	Mo · 4:00 – 5:50 PM2026-10-26 - 2026-12-14	Muncie / Fisher Campus / FISH F338	Kingsley, Mike William
30089 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere

30568Class #30568	Tu · 9:00 – 11:50 AM2026-10-27 - 2026-12-15	Columbus / Moravec Hall / MORVC 230	Chasteen, Constance L
30568 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere

30569Class #30569	Tu · 6:00 – 8:50 PM2026-10-27 - 2026-12-15	Columbus (Franklin campus) / Franklin Campus / FRANK 106	Glasgow, Kathy Diane
30569 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere

30621Class #30621	Fr · 9:00 – 11:45 AM2026-10-30 - 2026-12-18	Valparaiso / Valpo Main Campus / VALPM C208	TBA
30621 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Blended

30800Class #30800	Mo We · 12:00 – 1:45 PM2026-10-26 - 2026-12-16	Michigan City / HealthLinc Building / HEALC 303	TBA
30800 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Blended

31143Class #31143	Tu · 9:00 – 10:55 AM2026-10-27 - 2026-12-15	Kokomo / Main Building / EMAIN M302	Collier, Caleb
31143 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

31375Class #31375	Mo We · 12:00 – 2:50 PM2026-10-26 - 2026-12-16	Evansville / Evansville Main Campus / EVMAN 318	Alebiosu, Jacob
31375 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

31379Class #31379	Tu Th · 12:00 – 2:50 PM2026-10-27 - 2026-12-17	Evansville / Evansville Main Campus / EVMAN 318	Alebiosu, Jacob
31379 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

31860Class #31860	Mo We · 8:00 – 10:50 AM2026-10-26 - 2026-12-16	Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533	Davis, Henry L
31860 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

31861Class #31861	Mo We · 2:00 – 4:50 PM2026-10-26 - 2026-12-16	Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533	Davis, Henry L
31861 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

31862Class #31862	Tu Th · 6:00 – 8:50 PM2026-10-27 - 2026-12-17	Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533	Dortch, Dustin A
31862 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional

31874Class #31874	Mo We · 6:00 – 8:50 PM2026-10-26 - 2026-12-16	Indianapolis/Lawrence/Plainfield / Indianapolis Zoom / IZOOM	TBA
31874 notes: Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Virtual Instruction