ITSP 134
IT Support Essentials II
Ivy Tech Community College · UGRD · Fall 2026
Catalog description
PREREQUISITES: INFM 109 Informatics Fundamentals or CSCI 101 Computer Science I or SDEV 120 Computing Logic. COREQUISITES: INFM 109 Informatics Fundamentals or CSCI 101 Computer Science I or SDEV 120 Computing Logic. CATALOG DESCRIPTION: Delivers the necessary competencies with hands-on experience in the lab for an entry-level Information Technology professional. Students will have the knowledge to install software on PCs and mobile devices for end users. Understand the basics of security forensics. Properly and safely diagnose, resolve, and document common software issues. Apply troubleshooting skills and provide appropriate customer support and understand operational procedures and best practices.
Sections
Current meeting, instructor, credit, and enrollment details
20408
27 openSeats: 3/30 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- W 1800-2000
- Meeting dates
- 2026-10-28 - 2026-12-16
- Location
- Richmond / Richmond Virtual / I1VIRT VIRTUAL
- Instructor
- Shawl, Darrell J
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction
20589
6 openSeats: 3/9 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MWF 1200-1350
- Meeting dates
- 2026-10-26 - 2026-12-18
- Location
- Lafayette / Ivy Hall / IVY 2176
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Traditional
20591
16 openSeats: 2/18 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- Lafayette / Ivy Hall / IVY 2176
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Traditional
21117
12 openSeats: 3/15 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1300-1550
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Fort Wayne / Coliseum Campus / FWCCC CC2356
- Instructor
- Martin, Andrew
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
21120
22 openSeats: 8/30 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1300-1550
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Fort Wayne / Steel Dynamics Busse Tech Cent / FWNSD VIRTUAL
- Instructor
- Martin, Andrew
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction
21123
23 openSeats: 7/30 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- Fort Wayne / Steel Dynamics Busse Tech Cent / FWNSD VIRTUAL
- Instructor
- Contino, Michael Wayne
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction
21163
29 openSeats: 1/30 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1300-1550
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Kosciusko County / Warsaw Campus / WARMC VIRTUAL
- Instructor
- Martin, Andrew M
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction
21320
11 openSeats: 9/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2045
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- Lake County(Gary/E Chic/Crown) / Virtual Courses Lake County / INTA6V VIRTUAL
- Instructor
- Senou, Olohu Togni Marie-Claret
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction
21689
15 openSeats: 5/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 0800-1045
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- Lake County(Gary/E Chic/Crown) / Arts/Sciences-35th & Broadway / IVIUNW 3071
- Instructor
- Hodges, Norval D
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere
22363
5 openSeats: 10/15 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 0900-1150
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Hamilton County / Noblesville/Hamilton County / NOBLE 250
- Instructor
- Gray, Christopher
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
24169
10 openSeats: 6/16 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- Lawrenceburg / Lawrenceburg Lakefront / LAWMA 2375
- Instructor
- Frankenstein, Martin E
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
26989
9994 openSeats: 5/9999 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- No scheduled meeting time
- Meeting dates
- 2026-10-26 - 2026-12-20
- Location
- Online Only Classes (IvyOnline) / Internet Course / WWW
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Online Only
27361
16 openSeats: 4/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- W 1300-1450
- Meeting dates
- 2026-10-26 - 2026-12-20; 2026-10-28 - 2026-12-16
- Location
- Marion (Grant County) / Internet Course / WWW; Marion (Grant County) / Ivy Tech Marion / MAR1 251
- Instructor
- Dunham, David Christopher
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere
28452
3 openSeats: 15/18 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 0900-1145
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Sellersburg / Ogle Hall / OGLE 158A
- Instructor
- Van Fleet, Roger Leon
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended
28874
1 openSeats: 19/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- South Bend/Elkhart / Virtual South Bend / VRTSB NOROOM
- Instructor
- Replogle, Carrie A
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction
28957
12 openSeats: 8/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 0900-1150
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- South Bend/Elkhart / South Bend Main Building / SBMAI 203
- Instructor
- Wesselman, Charles E
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended
29658
FullSeats: 20/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- R 1300-1550
- Meeting dates
- 2026-10-29 - 2026-12-17
- Location
- Bloomington / Main Campus / MAIN B214
- Instructor
- Stevens, Roger D
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere
30089
9 openSeats: 16/25 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- M 1600-1750
- Meeting dates
- 2026-10-26 - 2026-12-14
- Location
- Muncie / Fisher Campus / FISH F338
- Instructor
- Kingsley, Mike William
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere
30239
6 openSeats: 10/16 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1100-1215
- Meeting dates
- 2026-10-26 - 2026-12-20; 2026-10-27 - 2026-12-17
- Location
- Terre Haute / Internet Crse Terre Haute / INTG1 INTNET; Terre Haute / Center for Info Technology / CIT H216
- Instructor
- Knoblett, Caleb P
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended
30568
FullSeats: 20/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- T 0900-1150
- Meeting dates
- 2026-10-27 - 2026-12-15
- Location
- Columbus / Moravec Hall / MORVC 230
- Instructor
- Chasteen, Constance L
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere
30569
7 openSeats: 11/18 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- T 1800-2050
- Meeting dates
- 2026-10-27 - 2026-12-15
- Location
- Columbus (Franklin campus) / Franklin Campus / FRANK 106
- Instructor
- Glasgow, Kathy Diane
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere
30621
11 openSeats: 9/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- F 0900-1145
- Meeting dates
- 2026-10-30 - 2026-12-18
- Location
- Valparaiso / Valpo Main Campus / VALPM C208
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Blended
30800
20 openSeats: 0/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1200-1345
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Michigan City / HealthLinc Building / HEALC 303
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Blended
31143
11 openSeats: 9/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- T 0900-1055
- Meeting dates
- 2026-10-27 - 2026-12-15
- Location
- Kokomo / Main Building / EMAIN M302
- Instructor
- Collier, Caleb
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended
31375
8 openSeats: 15/23 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1200-1450
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Evansville / Evansville Main Campus / EVMAN 318
- Instructor
- Alebiosu, Jacob
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
31379
FullSeats: 11/11 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1200-1450
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- Evansville / Evansville Main Campus / EVMAN 318
- Instructor
- Alebiosu, Jacob
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
31860
FullSeats: 20/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 0800-1050
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533
- Instructor
- Davis, Henry L
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
31861
3 openSeats: 17/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1400-1650
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533
- Instructor
- Davis, Henry L
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
31862
12 openSeats: 8/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533
- Instructor
- Dortch, Dustin A
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Traditional
31874
FullSeats: 20/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1800-2050
- Meeting dates
- 2026-10-26 - 2026-12-16
- Location
- Indianapolis/Lawrence/Plainfield / Indianapolis Zoom / IZOOM
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Virtual Instruction