ITSP 132
IT Support Essentials I
Ivy Tech Community College · UGRD · Fall 2026
Catalog description
PREREQUISITES: INFM 109 Informatics Fundamentals or CSCI 101 Computer Science I or SDEV 120 Computing Logic. COREQUISITES: INFM 109 Informatics Fundamentals or CSCI 101 Computer Science I or SDEV 120 Computing Logic. CATALOG DESCRIPTION: Delivers the necessary competencies with hands-on experience in the lab for an entry-level Information Technology professional. Students will have the knowledge required to assemble components based on customer requirements, install, configure and maintain PCs and mobile devices for end users, understand the basics of networking, properly and safely diagnose, resolve and document common hardware and network issues while applying troubleshooting skills. Students will also learn the basics of virtualization, scripting, desktop imaging, and deployment.
Sections
Current meeting, instructor, credit, and enrollment details
20406
27 openSeats: 3/30 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- W 1800-2000
- Meeting dates
- 2026-08-26 - 2026-10-14
- Location
- Richmond / Richmond Virtual / I1VIRT VIRTUAL
- Instructor
- Shawl, Darrell J
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction
20590
15 openSeats: 3/18 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- Lafayette / Ivy Hall / IVY 2176
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Traditional
21029
11 openSeats: 4/15 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1300-1550
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Fort Wayne / Coliseum Campus / FWCCC CC2356
- Instructor
- Martin, Andrew
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
21031
21 openSeats: 9/30 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1300-1550
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Fort Wayne / Steel Dynamics Busse Tech Cent / FWNSD VIRTUAL
- Instructor
- Martin, Andrew
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction
21033
22 openSeats: 8/30 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- Fort Wayne / Steel Dynamics Busse Tech Cent / FWNSD VIRTUAL
- Instructor
- Baah, Samuel
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction
21569
14 openSeats: 6/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2045
- Meeting dates
- 2026-10-27 - 2026-12-17
- Location
- Lake County(Gary/E Chic/Crown) / Virtual Courses Lake County / INTA6V VIRTUAL
- Instructor
- Furman, Mark David
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction
22044
5 openSeats: 10/15 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 0900-1150
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Hamilton County / Noblesville/Hamilton County / NOBLE 250
- Instructor
- Gray, Christopher
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
24168
10 openSeats: 6/16 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- Lawrenceburg / Lawrenceburg Lakefront / LAWMA 2375
- Instructor
- Clark, Jacob
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
26885
9996 openSeats: 3/9999 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- No scheduled meeting time
- Meeting dates
- 2026-08-24 - 2026-10-18
- Location
- Online Only Classes (IvyOnline) / Internet Course / WWW
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Online Only
27360
12 openSeats: 8/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- W 1300-1450
- Meeting dates
- 2026-08-24 - 2026-10-18; 2026-08-26 - 2026-10-14
- Location
- Marion (Grant County) / Internet Course / WWW; Marion (Grant County) / Ivy Tech Marion / MAR1 251
- Instructor
- Dunham, David Christopher
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Learn Anywhere
27803
14 openSeats: 6/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1800-2045
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Lake County(Gary/E Chic/Crown) / Virtual Courses Lake County / INTA6V VIRTUAL
- Instructor
- Furman, Mark David
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction
28450
FullSeats: 18/18 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 0900-1145
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Sellersburg / Ogle Hall / OGLE 158A
- Instructor
- Van Fleet, Roger Leon
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Blended
28872
4 openSeats: 16/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- South Bend/Elkhart / Virtual South Bend / VRTSB NOROOM
- Instructor
- Sanford, Alf
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction
28939
8 openSeats: 10/18 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- T 1800-2050
- Meeting dates
- 2026-08-25 - 2026-10-13
- Location
- Columbus (Franklin campus) / Franklin Campus / FRANK 106
- Instructor
- Glasgow, Kathy Diane
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Learn Anywhere
28951
FullSeats: 20/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- T 0900-1150
- Meeting dates
- 2026-08-25 - 2026-10-13
- Location
- Columbus / Moravec Hall / MORVC 230
- Instructor
- Chasteen, Constance L
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Learn Anywhere
28954
9 openSeats: 11/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 0900-1150
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- South Bend/Elkhart / South Bend Main Building / SBMAI 203
- Instructor
- Wesselman, Charles E
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Blended
29610
1 openSeats: 19/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- R 1300-1550
- Meeting dates
- 2026-08-27 - 2026-10-15
- Location
- Bloomington / Main Campus / MAIN B214
- Instructor
- Stevens, Roger D
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Learn Anywhere
29617
6 openSeats: 10/16 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1100-1215
- Meeting dates
- 2026-08-24 - 2026-10-18; 2026-08-25 - 2026-10-15
- Location
- Terre Haute / Internet Crse Terre Haute / INTG1 INTNET; Terre Haute / Center for Info Technology / CIT H216
- Instructor
- Knoblett, Caleb P
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Blended
29760
11 openSeats: 13/24 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- F 0900-1145
- Meeting dates
- 2026-08-28 - 2026-10-16
- Location
- Valparaiso / Valpo Main Campus / VALPM C210
- Instructor
- Williams, Rhena
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Blended
29890
13 openSeats: 12/25 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- M 1600-1750
- Meeting dates
- 2026-08-24 - 2026-10-12
- Location
- Muncie / Fisher Campus / FISH F338
- Instructor
- Kingsley, Mike William
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Learn Anywhere
30770
20 openSeats: 0/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1200-1345
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Michigan City / HealthLinc Building / HEALC 303
- Instructor
- TBA
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Blended
31142
10 openSeats: 10/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- T 0900-1055
- Meeting dates
- 2026-08-25 - 2026-10-13
- Location
- Kokomo / Main Building / EMAIN M302
- Instructor
- Collier, Caleb
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Blended
31368
5 openSeats: 18/23 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1200-1450
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Evansville / Evansville Main Campus / EVMAN 318
- Instructor
- Alebiosu, Jacob
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
31372
1 openSeats: 9/10 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1200-1450
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- Evansville / Evansville Main Campus / EVMAN 318
- Instructor
- Botchwey, Eric
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
31856
9 openSeats: 11/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 0800-1050
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533
- Instructor
- Davis, Henry L
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
31857
4 openSeats: 16/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1400-1650
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533
- Instructor
- Davis, Henry L
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
31858
11 openSeats: 9/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- TR 1800-2050
- Meeting dates
- 2026-08-25 - 2026-10-15
- Location
- Indianapolis/Lawrence/Plainfield / Illinois Fall Creek Center / IFC 533
- Instructor
- Dortch, Dustin A
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional
31859
FullSeats: 20/20 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MW 1800-2050
- Meeting dates
- 2026-08-24 - 2026-10-14
- Location
- Indianapolis/Lawrence/Plainfield / Indianapolis Zoom / IZOOM
- Instructor
- Hamby, Zachary K
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction
35286
14 openSeats: 11/25 seats Last recorded: Aug 15, 2026, 3:14 PM- Days & times
- MTWRF 1124-1251
- Meeting dates
- 2026-10-19 - 2026-12-18
- Location
- Columbus / Columbus Signature Academy / COLSA
- Instructor
- Camara, Bess Ann
Section notes
Component: Lecture/Lab; Part of term: Fall 2026 - Dual Enrollment; Instructional method: Traditional