HLHS 121Customer Relations-Healthcare

Ivy Tech Community College · 3 credits · UGRD

Catalog

Prerequisites: Corequisites: Pre/Corequisites: Description:This course is designed to introduce students to the healthcare environment and the expectations of them as healthcare professionals and as a team member. Students will develop the necessary skills for recognizing and providing excellent customer relations as a healthcare professional and as a representative of a healthcare provider. Utilizing various methods the student will develop an understanding and attitude of superior customer relations which is critical to success for a healthcare professional and as a representative of a healthcare provider.

Recent sections

Fall 2026 · 29 sections

Section	Days & time	Location	Instructor
20441Class #20441	Tu Th · 1:00 – 3:50 PM2026-08-25 - 2026-10-15	Columbus (Franklin campus) / Franklin Campus / FRANK 107	Davis, Christina S
20441 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional

20838Class #20838	Tu · 1:00 – 3:50 PM2026-10-26 - 2026-12-202026-10-27 - 2026-12-15	Richmond / Internet Course / WWWRichmond / Johnson Hall / JHALL 3438	TBA
20838 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Blended

21385Class #21385	Mo · 6:00 – 8:45 PM2026-08-24 - 2026-10-12	Lake County(Gary/E Chic/Crown) / Virtual Courses Lake County / INTA6V VIRTUAL	Brady, David W
21385 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

21660Class #21660	Th · 6:00 – 8:45 PM2026-10-29 - 2026-12-17	Lake County(Gary/E Chic/Crown) / Virtual Courses Lake County / INTA6V VIRTUAL	Crenshaw, Barbara A
21660 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

21783Class #21783	Mo · 1:00 – 3:50 PM2026-10-26 - 2026-12-14	Sellersburg / Pfau Hall / PFAU O4	Ridley, Rionda T
21783 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

22585Class #22585	Tu Th · 11:00 AM – 12:15 PM2026-10-26 - 2026-12-202026-10-27 - 2026-12-17	Terre Haute / Internet Crse Terre Haute / INTG1 INTNETTerre Haute / Center for Info Technology / CIT H238	Dillingham, Asanda N
22585 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

22806Class #22806	Th · 6:00 – 9:00 PM2026-08-24 - 2026-10-182026-08-27 - 2026-10-15	Marion (Grant County) / Internet Course / WWWMarion (Grant County) / Ivy Tech Marion / MAR1 VIRTUAL	Kahn, Elizabeth A
22806 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

22968Class #22968	Mo · 4:00 – 5:50 PM2026-08-24 - 2026-10-12	Lawrenceburg / Lawrenceburg River Building / LAWRI VIRT	Fletcher, Kendra M
22968 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

25114Class #25114	Mo · 7:00 – 9:50 PM2026-08-24 - 2026-10-12	South Bend/Elkhart / Virtual South Bend / VRTSB NOROOM	Van Vooren, Jennifer L
25114 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

25119Class #25119	Mo · 7:00 – 9:50 PM2026-10-26 - 2026-12-14	South Bend/Elkhart / Virtual South Bend / VRTSB NOROOM	Van Vooren, Jennifer L
25119 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

26252Class #26252	Tu · 5:00 – 7:50 PM2026-10-26 - 2026-12-202026-10-27 - 2026-12-15	Evansville / Internet Course / WWW INTERNETEvansville / Plaza / PLZA PL102	Phipps, James L
26252 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

27238Class #27238	We · 1:00 – 4:00 PM2026-08-26 - 2026-10-14	Fort Wayne / Coliseum Campus / FWCCC CC1642	Tutton, Terri L
27238 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Traditional

27717Class #27717	Th · 9:00 AM – 12:00 PM2026-08-27 - 2026-10-15	Indianapolis/Lawrence/Plainfield / Indianapolis Zoom / IZOOM	Jones-Roberts, Shylah Dale
27717 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

27719Class #27719	Mo · 1:00 – 4:00 PM2026-10-26 - 2026-12-14	Indianapolis/Lawrence/Plainfield / Indianapolis Zoom / IZOOM	Gray, Bethany Jeanne
27719 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

27913Class #27913	Th · 6:00 – 8:50 PM2026-08-27 - 2026-10-15	Anderson / Anderson Instructional Center / AIT VIRTUAL	Valentine, Molly
27913 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

27914Class #27914	Mo · 1:00 – 3:50 PM2026-10-26 - 2026-12-14	Anderson / Anderson Instructional Center / AIT VIRTUAL	Hollingsworth, Latasha L
27914 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Virtual Instruction

29882Class #29882	Tu · 8:30 – 11:20 AM2026-08-25 - 2026-10-13	Muncie / Fisher Campus / FISH F408	Scott, Payton Michael
29882 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Blended

29464Class #29464	Th · 1:00 – 4:00 PM2026-08-27 - 2026-10-15	Bloomington / Main Campus / MAIN C246	Fletcher, Meghan Mackinley
29464 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Learn Anywhere

29495Class #29495	Tu · 9:00 AM – 12:00 PM2026-10-27 - 2026-12-15	Bloomington / Main Campus / MAIN C246	Fletcher, Meghan Mackinley
29495 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Learn Anywhere

29694Class #29694	Mo We · 1:00 – 3:50 PM2026-10-26 - 2026-12-16	Logansport / Logansport Campus / LOGAN1 212	WASMUTH, GWENN
29694 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

30083Class #30083	Tu · 8:30 – 11:20 AM2026-10-27 - 2026-12-15	Muncie / Fisher Campus / FISH F339	Scott, Payton Michael
30083 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

30888Class #30888	Tu Th · 6:00 – 9:00 PM2026-10-27 - 2026-12-17	Kosciusko County / Warsaw Campus / WARMC 137	TBA
30888 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Blended

31123Class #31123	Th · 6:00 – 8:45 PM2026-08-27 - 2026-10-15	Valparaiso / Valpo Main Campus / VALPM VIRTUAL	Myers, Hayley Nicole
31123 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Virtual Instruction

31124Class #31124	Fr · 12:00 – 2:45 PM2026-08-28 - 2026-10-16	Valparaiso / Valpo Main Campus / VALPM C217	Chinn, Elizabeth L
31124 notes: Component: Lecture; Part of term: Fall 2026 - 1st 8 Weeks; Instructional method: Learn Anywhere

31125Class #31125	Th · 6:00 – 8:45 PM2026-10-29 - 2026-12-17	Valparaiso / Valpo Main Campus / VALPM VIRTUAL	TBA
31125 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Virtual Instruction

31607Class #31607	Mo We · 9:30 – 10:45 AM2026-10-26 - 2026-12-16	Lake County(Gary/E Chic/Crown) / Crown Point Merrillville Cntr / CROWN 253	Wittorp, Karen B
31607 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

32742Class #32742	We · 1:00 – 4:00 PM2026-10-28 - 2026-12-16	Fort Wayne / Coliseum Campus / FWCCC CC1636	Tutton, Terri L
32742 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructional method: Blended

36610Class #36610	Mo · 12:00 – 2:50 PM2026-10-26 - 2026-12-14	Lafayette / No Building / NOBLD VIRTUAL	TBA
36610 notes: Component: Lecture; Part of term: Fall 2026 - 2nd 8 Weeks; Instructor not yet assigned in the official SIS; Instructional method: Virtual Instruction