GEN 2971

Quality and Productivity Improvement in Government

Indiana Wesleyan University · UGRD · Fall 2026

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This course explores the concepts of quality and productivity and their importance to the public sector. Attention is given to techniques used to improve productivity and service quality as well as barriers to productivity improvement initiatives. Prerequisite: POL-520

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Class #indiana_wesleyan_national_and_gl-2971Fall 2026UGRD3 credits
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