MKT 182Customer Relationship Mgmt

Hawkeye Community College · 3 credits · UGRD

Catalog

This course explores the principles and practices of Customer Relationship Management (CRM) in today's dynamic business environment. Students will learn how to effectively manage customer interactions, build long-term relationships, and enhance customer satisfaction through strategic CRM techniques.

Recent sections

Fall 2026 · 1 section

Aug 19 – Dec 11

Section	Days & time	Location	Instructor
1Class #094027-MKT-182-1	Monday, Wednesday 9:35 AM - 11:00 AM Black Hawk 122 (Lecture)	Black Hawk 122	Kahler, D