ADM 249

Customer Service

Hawkeye Community College · UGRD · Fall 2026

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Catalog description

This course introduces students to the importance of people skills and personal strategies needed for anyone working in business today. By focusing on working with others in a business setting - coworkers, consumers, and vendors, the students will learn the dynamics occurring at every level of organizations by examining the people, practices, and events that make the world of customer service what it is today and will be tomorrow.

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Current meeting, instructor, credit, and enrollment details

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Class #092600-ADM-249-1Fall 2026UGRD3 credits

12 available8 enrolled20 capacity0 waitlist

Days & times: Mo We · 11:10 AM – 12:35 PM
Meeting dates: Aug 19 – Dec 11
Location: Black Hawk 235
Instructor: Leonard, D

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