CIS 182

HELP DESK APPLICATIONS

H. Councill Trenholm State Community College · UGRD · Fall 2026

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Catalog description

The main purpose of this course is to provide students with a comprehensive understanding of the helpdesk environment and the knowledge, skills, and abilities necessary to work in the user support industry. Students will learn problem-solving and communication skills that are very valuable when providing user support. Through hands-on exercises and case projects students will learn how to apply their knowledge and develop their ideas and skills.

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Current meeting, instructor, credit, and enrollment details

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13 openSeats: 17/30 seats Last recorded: Aug 8, 2026, 12:51 PM
Class #10148Fall 2026UGRD3 credits
13 available17 enrolled30 capacity0/0 waitlist
Days & times
No scheduled meeting time
Meeting dates
Aug 19 – Dec 16
Location
Instructor
Carr, Frank
Details checked 8 hours agoSeats checked 8 hours ago
Class numbers and section codes come from the registrar.
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