MGMT 4410

Quality Management

Governors State University · Fall 2026

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Catalog description

Covers a mixture of technical and behavioral topics to prepare future managers to evaluate and improve the quality of business processes. Technical topics include statistical process control, process capability, Taguchi methods, ISO standards, and a variety of process improvement tools. Behavioral topics include employee empowerment, team-building, labor relations, and change management.

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Current meeting, instructor, credit, and enrollment details

Updated 8 hours ago

01

19 openSeats: 11/30 seats Last recorded: Jul 30, 2026, 2:57 PM
Class #79474Fall 20263 credits
19 available11 enrolled30 capacity0 waitlist
Days & times
Mo · 1:00 – 4:00 PM
Meeting dates
Aug 31 – Dec 13
Location
*
Instructor
Kerns, T
Details checked 9 hours agoSeats checked 9 hours ago
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