Continuous Quality Improvement

Catalog description

This course provides basic principles associated with Total Quality Management (TQM) and CONTous Quality Improvement (CQI). The concepts covered in this course will allow students to identify and solve issues surrounding quality management in HLTHcare organizations utilizing CQI tools and techniques. Through the use of case studies, current events, and textbook materials, students will learn how to identify problems, recommend improvements, and collect data to demonstrate process improvement. Prerequisite: ENG 101 and 3 Additional credits in Composition. Offered: F, Sp, Su.