Design Thinking for Innovative Operations. 3 credits

Catalog description

This course introduces students to an approach to decision making called design thinking. Design thinking is a way of working with user-centered innovation to address problems. Design thinking emphasizes deep user understanding, iteration, and a focus on possibilities as a way to enhance value creation for stakeholders. Design thinking has gained in popularity both in industry and in governments in the last decade and is an important contrast to the more traditional linear view of problem solving. The course will study the concepts and applications of design thinking and will allow students to engage in the design thinking process in an operational innovation context. A third attempt will require academic advisor approval.Offered by Information Sys and Ops Mngmnt. Limited to two attempts.