ISM 3014

Service Support Management

Florida State College at Jacksonville · UGRD · Fall 2026

1 section

Catalog description

Students identify best practices associated with core processes related to IT service support and delivery. Students practice using communication tools to improve feedback, automation to optimize workflow, and collaborate to understand core communication values and service expectations in today's corporate environment.

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Class #florida_jacksonville-1033Fall 2026UGRD- credits

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Instructor: Staff

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