BSMT 119Customer Service Management

State Fair Community College · 3 credits · UGRD

Catalog

Prerequisite: None. Introduction to the customer service function of business. Students will acquire and apply communication skills needed to be successful in today's competitive customer-oriented work environment. Topics include communication, leadership, relationship building, customer retention, problem solving, and measurement of satisfaction.

Recent sections

Fall 2026 · 1 section

Aug 24 – Dec 18

Section	Days & time	Location	Instructor
20379Class #20379	Time not published	Online Campus	Howard