TQM 101

Quality Customer Service

Estrella Mountain Community College · UGRD · Fall 2026

1 section

Catalog description

Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.

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Class #estrella_mountain-6126Fall 2026UGRD3 credits

Days & times: No scheduled meeting time
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Instructor: Staff

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