CSR 139

Introduction to Pharmacy Prescription Benefits Customer Care

Estrella Mountain Community College · UGRD · Fall 2026

1 section

Catalog description

Introduction to the Pharmacy Prescription Benefits program. Includes customer care responsibilities, confidentiality, and eligibility status in addition to various types of member inquiries. Also covers quality assurance and Federal and State laws governing controlled substances. Prerequisites: None.

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Class #estrella_mountain-1855Fall 2026UGRD3 credits

Days & times: No scheduled meeting time
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Instructor: Staff

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