CIS 102

Interpersonal and Customer Service Skills for IT Professionals

Estrella Mountain Community College · UGRD · Fall 2026

1 section

Catalog description

Examines behaviors necessary to develop and support an effective client service organization. Focuses on methods of increasing the effectiveness of help-desk professionals when responding to a range of customer conditions. Prerequisites: None.

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Class #estrella_mountain-1250Fall 2026UGRD1 credits

Days & times: No scheduled meeting time
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Instructor: Staff

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