Conflict Management & Resolution in Human Services ((4 Credits))

Catalog description

The student will explore theories related to conflict, mediation, and negotiation and how they may be applied to the human service setting. The student will learn specific approaches for one-on-one helping situations as well as strategies for understanding and managing conflict in the organizational setting. The student will consider their own conflict style and learn how to assess conflict. This course is aligned with the Community and Human Services area of study guidelines for Skills & Application.