Medical Office Procedures I

Catalog description

This course focuses on the administrative duties in a medical office. Fundamental office procedures are reviewed. "Hands-on " simulations and role-playing promote development of competencies required in a medical setting using virtual medical office software such as scheduling, monitoring and coordinating appointments, telephone techniques and office procedures. Students will learn office procedures including: safety in the medical office, records management, mail processing, ergonomics in the office, maintenance of office equipment and policies and procedures of the medical office.