Operations Analytics, AI, and Emerging Technologies

Catalog description

This course develops operations analytics for real business decisions. Students frame problems, gather and validate data, and apply forecasting, network planning, inventory, scheduling, and risk analysis to propose improvements. Projects include a mixed-methods literature review, technology and ethics evaluation, and workflow visualization using diagramming tools. Emerging technologies such as AI, blockchain, RFID, cloud computing, robotics, and IoT are examined for sustainability, standards, and governance. Students convert analysis into an action plan for a workplace context and document methods with clear, reproducible reasoning.