INTERVIEWING.

Catalog description

This course is an introduction to the principles of interviewing theory and practice. The communication components of interviewing are examined from both the interviewer's and the interviewee's perspective. Topics include the process of planning, managing, and analyzing the interview. Then, a variety of topical interviews such as selection, performance review, counseling, discipline, termination, focus groups, research, media, sales, information gathering, and client intake are examined.