The Hidden Engine: How Supply Chains Drive Everything

Catalog description

Supply Chain Management (SCM) is the business process that has evolved from the integration of the traditional business disciplines of forecasting, demand planning, materials planning, purchasing, production, operations management, transportation, inventory management, warehousing, packaging, materials handling, customer service, and related information systems. SCM focuses on efficient and effective customer satisfaction from the exchange of goods, services and information to complete the business transaction from supplier?s supplier to customer?s customer. This course provides insight into the goals and best practices of each business discipline included in the SCM process, and how these disciplines integrate to ensure a competitive advantage and corporate success. Students will assess industry specific differences in managing the flow of materials, goods, services, information and cash via the processes, technologies, and facilities that link primary suppliers through to ultimate customers for both service and product industries. Attention is given to important interrelationships between supply chain management the other corporate disciplines such as marketing, accounting, engineering, and financial management. Interdisciplinary managerial concepts are presented to show how a focus on the quality of service and product, and the integration of the supply chain processes offers great potential for improving corporate profitability and creating a sustainable competitive advantage.