Supply Chain Operations Management

Catalog description

This course provides insight into the role of Operations and Supply Chain Management (SCM) in linking the functions and business entities responsible for the exchange of goods, services and information to complete the business transaction from supplier's supplier to customer's customer. The course focuses on managing the flow of materials, goods, services, information and cash via the processes, technologies, and facilities that link primary supplier through to ultimate customers. Attention is given to such managerial concepts as forecasting, production planning, materials planning, purchasing and supplier management, production ? manufacturing and services, transportation, inventory management, warehousing, packaging, materials handling, quality and lean management and customer service. Recognition is also given to important interrelationships between supply chain management, marketing, and financial management with discussion of Enterprise Resource Planning Systems (ERP) and Materials Requirement Planning (MRP). Interdisciplinary managerial concepts are presented to show how integration of the supply chain processes offers great potential for improving corporate profitability and return on investment. The course has numerous exercises to reinforce class content and supplement lectures.