MLLS 712
Decision Making and Problem Solving for Leaders
Duquesne University · UGRD · Fall 2026
Catalog description
Because of the acceleration in the changing relationships with other stakeholders, organizational situations are becoming increasingly more complex. As such, the ability to address problems and make sound decisions is become increasingly more challenging. In this course, students learn a systems approach to decision-making and problem solving. Students will review a wide variety of decision-making and problem-solving approaches, including rational comprehensive decision making, bounded rationality, incrementalism, garbage can decision making, creative problem solving and Janusian thinking, intuitive decision making, collaborative decision making, complex decision making, and ethical decision making. Students will also explore a behaviorist approach to decision making using the Myers-Briggs Type Indicator.
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