Operations and Quality Management in Healthcare

Catalog description

This course will introduce the application of operations research/management science and industrial engineering techniques to healthcare organizations. The course focuses on the use of quantitative methods to address complex operational issues and realistic problems, with the ultimate goal of ensuring improved quality of care. The quantitative approach to decision making is balanced with discussions of qualitative issues in decision making such as the role of ethics, values, beliefs, power, and other aspects of decision-making.