Operations Analytics

Catalog description

This course focuses on prescriptive analytics techniques to understand and improve a firm's operational capabilities. The course is divided into two modules. In the first module, called Process Analytics, the focus will be on individual manufacturing and service processes. Students will learn to map and visualize complex processes, identify and improve process performance, quantify and analyze the impact of randomness on processes, and visualize process quality. In the second module, called Supply Chain Analytics, the focus will broaden from a single process to the entire supply chain. Students will learn to forecast uncertain demand, optimize inventory, and design distribution networks and supply chains to match supply with demand. The course is designed for students who are interested in operational and consulting positions, who may interact with operations units of a firm (e.g., product or marketing managers), and who need to understand supply chain strategies at a high level. Key methodologies used in the course include estimation, forecasting, analytic modeling, optimization, simulation analysis, and data visualization. This course is for MQM: Business Analytics students.