Conflict Resolution and Management

Catalog description

Explore the role and nature of conflict in personal, professional, and community lives. Learn essential theories that inform constructive responses to conflict and understand core skills that help prevent and de-escalate intense conflict situations. Conflict in human interaction is addressed through an interdisciplinary approach that includes conflict analysis, focusing upon conflict prevention, reduction, and de-escalation techniques. Includes intrapersonal intelligence theories and their affect in interpersonal interactions. Also covers symbolic systems of meaning making and how to apply them for understanding human actions and conflict.