MCA B3003
Internal Management
CUNY City College · UGRD · Fall 2026
Catalog description
Advertising and Marketing Communications is no longer an industry of “idea development” where brand identity is generated through one way forms of storytelling; it must now include new forms of consumer engagement which require managed storyBUILDING. This presents new challenges in the ways in which managers must be fluent in developing strategies, fostering collaboration, evaluating content, visualizing information, reacting to consumer participation, making persuasive presentations – all while breaking down agency silos that inhibit productivity and collaboration. Today's agency manager must not just manage a process-driven environment, but be change agents that create a healthy, dynamic, and sustainable culture.
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