Crisis Planning and Enterprise Communication Management

Catalog description

This course provides students the necessary understanding of crisis communication from an internal and external perspective. Students will gain a comprehensive overview of crisis communication and planning for natural and manmade disasters, and how to handle communication issues in crisis situations. In today's environment, crises can come from many sources, and the need for internal and external communication and coordination across all media is highly complex. The experience offered within this course will provide leaders an education for use within any organization, including the development of an Enterprise Communication Plan (ECM).