Convincing Conversations

Catalog description

Think you're not a sales person - think again! In today's competitive environment we all convince, influence, compel and persuade on a daily basis. While these conversations may not be seen as true selling situations, it's important to get what you want from the other party in the dialogue, ask open-ended questions, actively listen, identify and deliver your value proposition, make a recommendation and close with confidence. P: MBA 620 ; MBA 621 .