PUBPOL 5923

Service Excellence

Cornell University · UGRD · Fall 2026

1 section

Catalog description

This course provides students with a framework for critical thinking and techniques that can be adopted by customer-facing employees in any role. It provides tools that can be applied to any situation involving internal or external customers. (EMHA-EL)

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Current meeting, instructor, credit, and enrollment details

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Class #cornell_2-PUBPOL5923Fall 2026UGRD1.5 credits

Days & times: No scheduled meeting time
Meeting dates: —
Location: —
Instructor: Staff

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